Got questions? We've got answers.
Quick help on accounts, payments, bonuses and games.
Account
3 questionsHow do I register?
Tap "Join Now", fill in your name, mobile number and password. Takes under a minute.
Can I have more than one account?
No. Each player is allowed one account only.
I forgot my password. What now?
Tap "Forgot Password" or contact live chat to reset it.
Payments
4 questionsWhat is the minimum deposit?
RM30 for all payment methods.
Which payment methods do you accept?
Online banking, e-wallets (Touch 'n Go, DuitNow) and crypto such as USDT.
How long does a withdrawal take?
Most withdrawals are processed within 2 minutes.
Why was my withdrawal delayed?
Usually due to incomplete turnover or account verification. Live chat can check for you.
Bonuses
3 questionsHow do I claim a bonus?
Select the promotion when you deposit, or claim it on the Promotions page.
What is turnover?
The total amount you must bet before a bonus can be withdrawn.
Can I use two bonuses at once?
No. One active bonus per account at a time.
Games
2 questionsCan I play on mobile?
Yes. SON33 works on any mobile browser. Some games have a dedicated app.
Are the games fair?
All games come from licensed providers using certified random number generators.
Safety
2 questionsIs my data safe?
Yes. All data is protected with SSL encryption and never sold to third parties.
How do I set a deposit limit?
Contact support to set daily, weekly or monthly limits.